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Have questions or need assistance? Our team is ready to provide the support you need for all your financial security concerns.

Customer Support Team

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Fill out the form and our team will get back to you within 24 hours.

Vaultcage, 123 N Michigan Avenue Chicago, IL 60601

info@vaultcage.online

COMMON QUESTIONS

Frequently Asked Support Questions

Find quick answers to the most common questions we receive.

We aim to respond to all inquiries within 24 hours. For urgent matters, we recommend using our live chat feature available in your dashboard or calling our customer support line for immediate assistance.

You can update your contact information directly through your account dashboard. Simply log in, navigate to "Profile Settings," and update your information in the "Contact Details" section. For security reasons, some changes may require additional verification.

To apply for a business account, please email our business team at info@vaultcage.online with details about your company. One of our business account specialists will guide you through the application process and help customize solutions for your specific needs.

Account statements are available in the "Statements" section of your dashboard. We provide monthly statements that can be downloaded as PDF files. Statements are typically available within 3 business days after the end of each month. If you need assistance accessing your statements, please contact our customer support team.